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ABOUT DYNAMIC AUTO TUNE CERTIFIED AUTO REPAIR SERVICE CENTER
Dynamic Auto Tune is the premier European service and repair dealership alternative in Charlotte NC. We provide customized car care, repairs, maintenance and performance modifications for all of your European vehicle needs ( and wants!) . We are the premier Auto repair service for BMW, Land Rover, Mercedes-Benz, MINI, Audi, Porsche and Volkswagen service Center in Charlotte NC (8516 Monroe Rd, Charlotte NC 28212 ).
Upon entering our facility you will understand this is not your standard repair shop or dealership. We offer an updated waiting area with WiFi and complementary coffee. We have the highest quality technicians with dealership training. Providing expert advice on maintenance, service, repairs, pre-purchase inspections. If you’re looking for better service for your luxury automobile, then Dynamic Auto Tune is here for you.
We have open arms for anyone to join our Dynamic family. Within the club you benefit from a 5% off most maintenance and repair parts. Easily recognizable is the Dynamic Auto Tune decal often placed in both of the rear most side windows. You may have found out about us after seeing our decals on another Dynamic Exclusive Member’s Vehicle. We are often involved in the automotive community and often have events updated on our social media pages. We have a passion for these vehicles and the automotive community as a whole. If you see us at an event, please come and introduce yourself.
Dynamic Auto Tune guarantees every service and repair we perform. With our high attention to detail and selection of proven parts, you can fully trust our experts to perform the correct repair, service, diagnosis, or modification the first time. Also have the peace of mind with a fantastic 2 year / 24,000 mile in house warranty behind it.
Dynamic Auto Tune is a family run professional service center. Owners Ted Pettit, Scott Rowland have been involved in the automotive industry since before being able to drive. Growing up together in Connecticut – both had the dream to own a business involved with the best vehicles available. Upon getting involved in European vehicles, the need in Charlotte was evident for expert European repairs and service, with the combination of trustworthy advice.
Ted insists on providing professional customer service. Working in his father’s auto parts store growing up, he understood the importance of professional and courteous service to the client. Involved in racing since his childhood provides the insight to vehicle systems and how they impact vehicle performance. This real world knowledge assists in providing performance advice with both the advantages and the compromises, if any. Ted has years of experience in vehicle detailing for auto shows, knowing how much pride can be involved with a vehicle – often these are not just viewed as ones transportation – the utmost care must be taken with every step. Consideration to cleanliness is a strong aspect visible every time a vehicle is in our hands.
Scott has extensive customer service experience in the automotive industry as well. Early on in parts sales he found that quality and integrity of parts were much more important than price or availability. Offering quality original equipment or better parts, was a valuable component to repair cost. When implementing that knowledge within service adviser positions, clients appreciated the concern for lasting repairs over cheap repairs.
Obtaining a degree in Entrepreneurship from Johnson & Wales University in Providence, RI; has given Scott the knowledge of small business management in order to run Dynamic Auto Tune efficiently. Understanding the business process, and systems required to run a business is no small feat. It is a team effort and Dynamic Auto Tune is in a constant state of evaluation and improvement.
Working within dealerships and independent garages, he found the advantages of efficient small business operations. The savings of the lack of large cost overhead can be transferred to the vehicle owners. After witnessing horrible and dishonest business practices in the automotive industry, opening an expert repair facility with honesty and integrity in mind was a major factor in opening Dynamic Auto Tune.
At Dynamic Auto Tune our mission is to build a lasting relationship with our clients. We want to be your facility for automotive needs. Our high quality craftsmanship, expert knowledge, and attentive focus on client service, make us the premier dealer alternative in Charlotte North Carolina area. Dynamic is client driven. Our focus is providing you the highest level of satisfaction and personal attention. This means ensuring every experience you have at Dynamic Auto Tune is enjoyable and rewarding.
Dynamic Auto Tune’s Mission is to provide the Carolina’s European automotive community with a quality vehicle service experience. Our team is consistently raising our own high expectations of knowledge and client relationships, by constantly finding ways to improve. We enable passionate team members of the utmost integrity with state of the art equipment and in a clean organized facility. We encourage a friendly professional atmosphere, insisting on honest and dependable repairs at a fair price.